You still have to resolve the problem with the two employees who can’t seem to be mature professionals. You know their behavior is causing additional problems with productivity, morale, and your ever present case of heartburn. You also know that ignoring this and thinking it will go away is not an option. That’s like trying to ignore a toothache thinking that the missing filling will somehow heal itself. Not going to happen.
This might be a good time to consult with a professional problem solver. Why? It’s simple really. You’ve tried everything you can think of and the personnel issue has continued. It’s not getting any better and it just may be getting worse. What can the problem solver do that you can’t? The most obvious thing is that the problem solver will be able to see things from a fresh perspective. That fresh approach can validate the identification of the actual problems. Since the problem solver has no agenda other than to facilitate the resolution of the problems, the communications will likely be more honest and constructive. After all, the problem solver doesn’t have the authority to fire anyone or cause any other kinds of grief. The goal is to focus on the issue, behavior or situation and get a resolution in place that is effective and long lasting. With that sort of agenda, having it remain one of those stays becomes less and less likely. Wouldn’t you agree?
