I realized something while reading about some senators who are calling for the U.S. Senate to cancel its August recess if they haven’t completed their work by the end of July. Setting politics aside, I have a few thoughts.
Suffice to say that in the real world outside the halls of the U.S. Congress, slacking off on doing your job carries with it significant consequences, the vast majority of which are negative. Such consequences can range from a verbal or written reprimand, withholding pay increases or promotions, denial of vacation, and (gasp!) suspension without pay, and even (double gasp!) termination. Why would any of us as leaders within our organizations or communities want to continue paying someone who isn’t doing his/her job? For that matter, why would our organization want to keep us around if we start half stepping it through the work day? As leaders, we have an ethical obligation to serve as positive role models. Our guiding principle should be that we expend however much time it takes to get the job done and to insure that a quality product results.
In my teaching, I see students who expend just enough time and effort to get some semblance of an assignment submitted and who are then surprised when the grade they receive is not what they expected. A mediocre effort generally earns a mediocre grade. The same is true in the workplace. Mediocrity generally does not lead to pay raises, promotions, or a reputation for being a quality employee. (And if mediocrity is accepted, that organization needs to take a serious look at its standards and organizational culture.) Same thing for leaders. Mediocre leadership generally gets recognized in time and does not lead to increased responsibility and authority within an organization.
Half stepping it and sitting on your laurels based upon previous success doesn’t really help the organization remain competitive in today’s world. But I guess if we are only judged by past reputations and accomplishments we might all be tempted to take our foot off the gas once in a while. Let’s not make a habit of it, though.
Leadership
Barbara Bush
It is with sadness that I read the news of the passing of former First Lady Barbara Bush. My prayers and deepest condolences are offered to her family and friends.
In all candor I feel a heavy sense of loss. I never had the honor of meeting Mrs. Bush in person but I was impressed by her public grace under fire, her ability to cut quickly through the fluff and get to the substance of an issue, and her devotion to and practice of her core principles. She was a mother lion when it came to her family and was never shy about letting folks know that in public and political debate, talk truthfully and respectfully about her family members – or suffer her wrath. Nothing wrong with that, in my view.
Whether you agree with her political views is totally irrelevant. She was and will remain a positive role model. I am very sure that Mrs. Bush had such a command of the English language that she could verbally cut people off at the knees if she disagreed with them. But she apparently followed a very simple principle – just because you can, doesn’t mean you should. She was gracious even with those who disagreed with her in the nastiest of terms and behavior. While she may have suffered terribly in private, she remained calm and polite in public. That opened the way to honest and productive dialog. For me, that will be, among other things, Barbara Bush’s greatest legacy. I sense that she was honest with herself and with others. Her integrity was without question. She especially found ways to let folks know that we have so much more in common than we do different, and if we tone down the decibel level, it’s amazing what we can accomplish. We are a better society in many ways because of her unfailing belief that working together, we can solve many of the issues which bedevil our nation. Rest In Peace, Barbara Bush, and thank you.
Problem Solving – The “Whack A Mole”© Method
Ever watch young kids try the arcade game where they hammer the moles into oblivion? As the game progresses, they hammer the moles harder and harder. The older kids quickly realize that no matter how hard they hit the moles, another one is going to pop up. They generally walk away, refusing to play anymore. Ahem, leaders and supervisors – a lesson to take to heart?
Simply addressing the symptoms of an issue within your organization is not going to result in any meaningful solution to your problems. And if you keep doing the same thing over and over, expecting a different outcome, you’ve just succeeded in demonstrating Einstein’s definition of insanity.
A key component to problem solving is the correct and accurate identification of the cause of the problem. But I think that’s the issue. Identification of the underlying issue seems so simple at first. When the identification doesn’t come easily, the tendency is to revert to looking at the symptoms because they’re more obvious and easier to address. Address the symptom, hammer another mole and problem solved. NO! Symptom addressed.
Here’s a practical suggestion: Put the hammer down. Sit down, take a deep breath, and get a plan together. Put together a quality work team to begin the problem solving stage. Talk with AND LISTEN to the people involved in the problem situation and those who have experience handling such issues. After collecting information, work together to develop quality responses. Communicate with the people involved in the situation, as well as the entire organization. Decide on your best solution and implement it. Use the evaluation phase to assess how well the solution is working. If it’s working, great! If not, make the necessary changes to either fix the implemented solution or toss it out and implement one of the other solutions developed previously. It’s hard work but worth the effort. And if you want to pick up the hammer and whack something, take your kids to the arcade and see how many moles you can whack.
Doing the Ethical Thing
I’m confused – Why is it that one side of an issue thinks it’s acceptable to demand respect while also thinking they don’t have to reciprocate? Why is ethical conduct not required of all parties involved? Where and when did ethics get tossed off the train?
As leaders within our organizations and our communities we have an obligation to practice ethical leadership at all times. More importantly, we have an obligation to follow an ethical approach while engaging in the dialog.
One of the hallmarks of collaborative problem solving is all sides of the issue are given the opportunity to be heard. How else are we going to know what the issues are which frame the problem? More importantly, how else can we determine where the actual problem lies if we shut down one side or another of the issue simply because we don’t want to hear what that side is saying? One of the hardest things about collaborative problem solving is having to listen to a side of an issue which we might personally detest. However, the ethical and responsible adult will put aside personal preferences and engage in active listening – meaning not only looking like we’re being respectful but we actually do respect the other person’s point of view. We don’t have to agree with it, but the ethical thing to do is listen and work to find some point of commonality which can lead to a realistic and lasting solution. Vilifying those we don’t agree with does not advance the discussion, nor does it come across as ethical behavior to call these folks whatever names we want simply because they disagree with us. I don’t know about anyone else but that behavior doesn’t even come close to being ethical conduct. The ethical approach is to respect the differences among the parties involved in the argument and then work together, as mature responsible adults, to find a resolution to the issue.
Let’s Ignore the Cabal in Criminal Justice
I have watched with increasing concern, the behavior of some folks who have sworn to uphold the laws and the Constitution. Seems we have a cabal of individuals who believe that certain people are to be treated more fairly than others. A privileged class of individuals has grown who flagrantly violate the law – the same law that others without political power or money are prosecuted under and are often sentenced to prison when convicted.
Why am I worried about what some would call “old news?” A couple of reasons. First, I’m very proud of our Criminal Justice System (“CJS”) in this country. It’s not perfect but I know that we have dedicated folks who are passionate about insuring that changes are made so that we can achieve the fair and impartial administration of justice. These individuals should not have their efforts tarred with the self-serving conduct of others who support a privileged class of select citizens.
More importantly, with the cabal in place dominating the headlines, time, and effort, those of us looking for meaningful changes in the way in which victims are protected and served throughout the entire CJS will be stymied.
Getting laws passed is the least of our concerns – fair and impartial enforcement is the most important concern. Prosecutors who pick and choose who to prosecute based upon status and perceived political power; judges who consider the future of the offender over the rights of victims; or, universities and colleges which decline to press for criminal prosecution for a campus rape, continue to threaten our efforts to implement change. Members of the CJS who work daily to insure the fair and impartial administration of justice are the folks which should be grabbing the headlines. Indeed, their efforts and passion about protecting the rights of victims should be fully acknowledged and recognized. Shine the spotlight on these dedicated folks, and let’s ignore the cabal.
Legends
Last week I got to shake hands with Tommy Lasorda. This week, I met and spoke with Jim Thome. Both men are legends in sports and probably in life in general. And yes, it was nice to meet both.
For me, a legend is someone who is committed to doing the very best he or she can do and passionate about overcoming the challenges and obstacles that stand in the way of that commitment. Legends are found in all walks of life, to be sure. Do I think legends are perfect? Certainly not. They’re human. While meeting these two men was exciting, I recall that the most impressive person I ever met was while I was in college.
Christine Jorgenson was invited to speak at a women’s symposium on campus my senior year. She was forthright and candid about her life story and challenges she had to overcome. I’ve read her autobiography and I know her story. She wasn’t there to persuade but rather, she was there to share information and let us each make our own decisions. Christine didn’t appreciate patronizing questions and as for stupid ones – she didn’t do stupid at all. She was passionate about sharing her story with others, to let them know that she understood and appreciated how they might be facing personal issues. She was captivating throughout her entire presentation. Perhaps it was her own expression of passion, or perhaps it was her way of paying forward something that was given to her – a word of encouragement and support in a nonjudgmental way – that made her presentation so effective.
What I remember most was the brief meeting Christine and I had after the symposium. She encouraged me to never apologize for being passionate about something that was close to my heart. Her words have stuck with me for a whole lot more years than I really care to admit, even though our meeting was no more than five minutes, at best. Even in low moments, Christine’s words have been a guiding light for me, encouraging me to remain true to my commitment. I understand better the importance of following my passion, of inviting others to share the journey in their own way, and remaining true to making a difference. Christine Jorgenson made a lasting positive impression and I’m forever grateful to that legendary individual.
Spring
The annual harbinger of spring is about to occur – the start of major league baseball’s spring training. It’s early this year but I see it as a time for a new dedication to insuring that we are practicing ethical, compassionate leadership, and making a positive difference in people’s lives by letting them know that they matter.
Sounds like Pollyanna, doesn’t it. I don’t disagree with that for a moment. But after watching the sentencings for Nassar and delving into the debacle that allowed such heinous behavior to occur, I feel the need to take a deep breath and look forward to warmer, sunnier days. Better days need to come for all of the victims involved in that decades long horror, as well as for all victims of criminal behavior. The one thing that often gets lost in the sauce for victims is how do we as leaders within our organizations and communities help them regain a sense of trust in themselves, in other people, and in our society at large. When one “responsible” person turns a deaf ear and a blind eye to the egregious conduct of another, all of society gets the blame. By now you’re wondering why I entitled this posting, “Spring.”
For me, spring represents the season of renewal and rebirth. We have a unique opportunity within this country to rededicate ourselves to insuring that victims of criminal conduct are treated with respect, dignity, and given the necessary sense that despite what has happened to them, they continue to have value as individuals. Nothing we say or do will erase the horror they endured. But we can work together within our workplaces and communities to minimize the damage as best we can. Not only can we do this, we really need to do this.
Spring is right around the corner. Time for a fresh start, one with a renewed sense of purpose.
Moving Forward
It was gratifying to watch as Larry Nassar was sentenced in the latest of his court cases to a minimum of 40 years and a maximum of 125 years, concurrent to the sentence imposed by Judge Aquilina and consecutive to the federal sentence of 60 years. The question now looming over this situation is how do we move forward from this point?
First and foremost, we must make sure that the victims of Nassar’s criminal conduct are supported as they begin or continue the healing process. I understand from the sentencing hearings that restitution is still open and will be decided at an upcoming court hearing. Restitution will address the victims’ needs for therapy or continued medical care.
Second, as leaders within our organizations and communities, we must work with legislators, law enforcement, and courts to insure that the laws are complied with by all organizations. The conduct of MSU, and USA Gymnastics enabled Nassar’s criminal conduct to continue for over two decades. Had the officials who were originally told of his conduct in the mid-1990s fulfilled their responsibilities with due diligence, scores of young girls and women would never have been exposed to the horrors of sexual assault. We must insure that not only are the offenders held accountable but that those who enable the offenders are also held to account.
And finally, we must work together to insure that our communities are safe for all residents. People of all ages and genders must have the confidence that when they legitimately report that they have been sexually assaulted, law enforcement will act responsibly upon that information, in full compliance with the laws. Where the laws are weak or ineffective, we must insure that new laws are passed and upheld. When victims are found, we must do all in our power to insure that they are made whole again. To do nothing is not an option.
Ignorance Versus Compassion and Understanding
While watching the sentencing hearings for Larry Nassar, I took an opportunity to also watch the hearings on social media, reading many of the comments which folks posted. I was struck on many occasions by the complete lack of compassion and understanding expressed in some comments. A disturbing trend were comments to the effect that somehow, the victims of Nassar’s criminal conduct lost any right to pursue justice because they failed to speak up in a timely manner. What appears to have been lost on those observers was any understanding or appreciation for a victim’s response when sexually assaulted. To all those individuals who believe that none of the victims had any right to speak because they did not speak up previously, a brief lesson in compassion is now offered.
How can we expect victims of sexual assault to speak up when, in this specific case, those who bravely did so in the mid-1990s were intimidated and coerced into silence? What exactly is expected from a six-year old victim of sexual assault? What about a nine-year old victim? What about a fifteen-year old teenager who is assaulted by someone she has been conditioned to trust implicitly?
For those who believe the victims are somehow at fault for not reporting the conduct, I respectfully recommend that you talk with any victim advocate, especially those who deal with young child victims on an almost daily basis. That victim advocate will tell us that we can’t undo the harm that was done. But once we learn what has happened, we owe each and every victim our compassion and our understanding. As responsible adults we also owe the victims a restoration of their sense of security – that we will do all that we can to insure no further harm is done. Let’s stop the rush to judgment and instead, start creating a society where our children are no longer at risk from sexual predators and others who seek to do them harm. We can do no less.
Does resignation equal absolution?
(Dear readers: I appreciate your patience and understanding more than you know. As you have come to realize, a passion of mine is victim advocacy. I have and will continue to use this forum to share information with you and hope that you will join me in that passion – seeking better ways to protect our children and our fellow citizens from degrading, demeaning, and dangerous harms caused by others.)
Does resignation equal absolution?
No, no, a thousand times no!
I read with interest late last night that MSU’s President Simon has resigned her position and I humbly offer this observation. I am very glad that she saw the writing on the wall and took that step, although from her published written statement, it doesn’t appear that she gets it.
In my assessment, the following citation from President Simon’s statement reflects the crux of the problem with MSU and especially President Simon, and all those school officials who failed to protect the victims. In her published statement, President Simon (2018) wrote, “Throughout my career, I have worked very hard to put Team MSU first. I have tried to not make it about me.” What an indictment of the harmful philosophy that is in place at MSU! When the first complaint was made to school officials in the mid-1990s, the response by those mandated reporters made it painfully obvious that it was all about the institution, MSU. It was never about doing the right thing. There was no ethical leadership being practiced by those most responsible for protecting the young adults and children being harmed by the monster in their midst.
As leaders in our organizations and communities we have a perfect example here of what not to do when allegations of sexual assault, harassment, or abuse are made. We know the importance of not only educating ourselves about the principles of ethical leadership, but actually practicing those principles. Our children, our employees, colleagues, and others are depending upon us to do the right thing. We can be a role model within our communities and our professions by working to secure the futures of our young people, families, colleagues, and employees by keeping them safe from the predators and the indifferent within our society.