If you’re the leader or manager of an organization, you get the nomination to solve the problems because, as a dear friend has said told me, “you’re the head Fred what’s in charge” – and don’t forget Aunt Nellie and her monthly dividend payment.
If you find yourself having to revisit old problems you thought were solved, you need to remember a couple of things. First, you were promoted or hired for the position because of your abilities and your dedication to insuring the success of the organization, no matter how large or small. Taking on these responsibilities has to mean something more than getting a key to the executive bathroom. You’re supposed to have the intelligence and abilities to address whatever problems develop. Part of your skill set needs to be the ability to recognize when something is outside your ability to handle. Second, when you find yourself addressing the same old problem time and time again, that’s when you need to acknowledge that intervention by a professional problem solving consultant is needed. When the same problem continues to rear its ugly head, it may be that you’ve not yet discovered the root cause of the problem. If that’s the case, no solution you implement will be permanently effective. But a permanent fix can be developed when you hire a professional problem solving consultant.
Remember our last conversation? The professional problem solving consultant comes in with only one agenda and that’s to discover the root cause of the problems and develop an effective, permanent solution. So when problems don’t ever seem to get resolved, consider hiring a problem solving consultant. It will certainly make your life as the leader/manager a whole lot easier and you can devote more time to listening to Aunt Nellie’s ideas on how to run the business.